Set in 1990, a lonely bachelor named David (Brian Landis Folkins) searches for an escape from the day-to-day drudgery of caring for his aging mother (Kathleen Brady). While seeking a partner through a video dating service, he discovers a strange VHS tape called Rent-A-Pal. Hosted by the charming and charismatic Andy (Wil Wheaton), the tape offers him much-needed company, compassion, and friendship. But, Andy's friendship comes at a cost, and David desperately struggles to afford the price of admission.
When a young woman and her rideshare driver break down on a dark forest road, each sees the other as a threat. A strange phenomena begin occurring around them, they gradually realize they’ve become trapped in the world of a terrifying supernatural being: The Toll Man.